ATLANTA, GA-- One cold February day four years ago, Simon Weinstein's furnace stopped working. He made a decision he regrets to this day: He called a company called Mechanics Heating and Air.
"It's the middle of February and I don't have heat. So I really need heat," said Weinstein, who said he called the company based on an advertised low-cost service call. "I gave them a check for five hundred dollars."
Weinstein subsequently disputed the bill, took it to an arbitrator and lost. Yet his problems with Mechanics continued in ways he never expected.